Our Dodworth-based Retail Hub is a key source of income which allows Barnsley Hospice to provide outstanding care to local people. We are currently looking for a volunteer to support our staff and other volunteers in the smooth running of the hub by assisting customers and ensuring the shop is neat and tidy at all times.
Please note: all applicants must be over 18 to volunteer at the hospice.
Key duties & responsibilities
- Serving customers in the shop
- Using the till
- Helping customers to find items in the shop
- Displaying stock
- Providing customers with a positive customer experience, being helpful and polite at all times
- General housekeeping, ensuring the shop is clean, tidy and attractive to customers
- Working with the Retail Sales Lead
Volunteers must
- Maintain complete confidentiality at all times
- Be fully compliant with the Fire Action Plan wherever they are attending
What are we looking for?
Essential
- Good written and verbal communication skills
- Good organisational and time management skills
- Excellent customer service skills
- Able to work within a team
- Able to use own initiative
- Honest and trustworthy
Desirable
- Retail/charity retail experience
- Computer literate
Organisation summary
Barnsley Hospice is a charity that provides specialist palliative and end of life care to hundreds of local people and those close to them each year. Our main priority is to achieve the best possible quality of life for people living with a life-limiting illness, whilst supporting those close to them during the period of illness and bereavement. As a specialist care provider, the range of skills we offer include, pain and symptom management, emotional support and end of life care. The hospice currently employs about 100 people and has a team of volunteers, based both at the hospice and within our Retail Hub.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Barnsley Hospice.
To apply for this volunteer role, please download and complete the application form below and return to Sarah Hodgson – Volunteer Coordinator, Barnsley Hospice, 104-106 Church Street, Gawber, Barnsley, S75 2RL or drop your completed form at our main reception in a sealed envelope marked ‘Volunteer Coordinator’.
Alternatively, you can email your completed form to: volunteering@barnsley-hospice.org.
